West Paw Introduces NEW Guarantee on all products

We’re happy to announce even more ways to keep you—and your dogs—happy. West Paw now guarantees every product we manufacture here in Montana – that’s all of them. If you are unhappy with the performance of a West Paw product, we’ll replace or refund your purchase. It really is that simple, easy, and hassle-free.

“Because we make everything ourselves in our own Bozeman, Montana-based facility, we have complete control over every step of our manufacturing process. This means we are 100% confident in the durability and safety of everything we make. So, it’s only natural that West Paw now guarantees every single one of our products.” Spencer Williams, Owner, and CEO

Fine Print:

  • West Paw reserves the right to issue a refund, replacement, or an alternative product based on each individual situation.
  • One-time replacement or refund per household.
  • Valid receipt required for refunds.

Durability Rating Definitions
Posted May 22, 2015


 
5 out of 5 on our durability rating
Durability 5
Super Chewers
4 out of 5 on our durability rating
Durability 4
Strong Chewers
3 out of 5 on our durability rating
Durability 3
Medium Chewers
Chew Type
Use Type
 

 

 

Super Chewer

+Treat
+Chew

BUY TUX

 

 

Super Chewer

+Fetch
+Chew

BUY JIVE

 

 

Strong Chewer

+Chew
+Fetch

BUY HURLEY

 

 

Strong Chewer

+Water
+Fetch

 

 

Medium Chewer

+Treat
+Puzzle

BUY TOPPL

 

 

Medium Chewer

+Treat
+Tug-o-war

BUY TIZZI

 

 

Medium Chewer

+Tug-o-war
+Fetch

BUY BŪMI

 

 

Medium Chewer

+Fetch
+Tug-o-war

 

 

Medium Chewer

+Water
+Fetch

BUY DASH

 

 

Medium Chewer

+Fetch

BUY ZISC